Canada's Most Reliable Medical Alert System
Lifeline enables seniors to live independently with 24/7 access to emergency support in case of a fall.
Or call us at 1-866-357-8627
Why Choose Lifeline
50+
years experience
providing personal medical alert services to seniors throughout North America.
700,000+
subscribers
Over a half million Canadian subscribers have benefitted from the Lifeline service.
90,000+
referrals
by leading healthcare professionals, including hospitals.
24/7/365
assistance
with back-up and disaster recovery plans to ensure we are always ready to help.
1
Response Centre
in Toronto offering 24/7 call response in English and French.
170+
languages
supported by our Response Centre through our third-party provider.
Why Choose Lifeline test
At Home and On the Move
Medical Alert Systems to Fit Every Need
Best for away from home
Best for everyday use
Most compact design offering that provides around-the-clock access to help at the press of a button.
Best for wanderers
Allows you to track your loved one’s general location on your smartphone when they leave home.
Best for outdoors
Best for at home
Best for at home fall detection
Best for medication support
Lifeline vs. the Competition
| Features | Lifeline | Competitor A | Competitor B | Competitor C | Competitor D |
|---|---|---|---|---|---|
| Over 50 years as Canada's leading provider of medical alert systems | Yes | No | No | No | No |
| Canadian monitoring and service delivery | Company Owned | Company Owned | Outsources Monitoring | Company Owned | Outsources Monitoring |
| Choose how you would like your service installed | Yes | Yes | No | No | No |
| Mobile wrist and pendant models available | Mini Pendant, Pendant, Wristband | Pendant, Wristband | Pendant, Wristband | Pendant, Wristband | Pendant, Wristband |
| Most discreet mobile help button available | Yes | No | No | No | No |
| Fall detection available on wrist model | Yes | No | No | Yes | No |
| GPS tracking available for seniors who wander | Yes | No | No | No | No |
| Number of languages we support | 240 Languages | 2 Languages | 240 Languages | 2 Languages | 5 Languages |
| Medication management solution for your loved one | Yes | No | No | No | No |
| Wide range of FREE Senior's health & safety resources | Yes | No | No | Yes | No |
Testimonials from caregivers and customers
“Words can barely express how much peace of mind this service has brought to me and my family since getting it. It has allowed me to live alone, in my own home, ever since my husband’s death years ago. A wonderful service.”
Thelma
Subscriber
“To the amazing Lifeline team, Thank you so very much for your kind attention to my dad, Jean Paul Hebert. We have had your service for many years now, since mom became ill. We thank you most sincerely.”
Denise
Caregiver
“The wireless service is perfect for someone like me who has a chronic illness. It lets me stay independent safely and it’s so wonderful not to have to worry about how I would get help if I have another unnoticed seizure.”
Nigel F.
Subscriber
I was concerned about discharging an elderly patient because she was quite frail. I recommended a medical alert service and she finally agreed. Soon after, I learned she had fallen down some stairs, struck her head and lost consciousness. Fortunately, she was able to press her Help Button. An ambulance arrived quickly and she avoided further injury. This is such a simple apparatus but it changes the outcome of otherwise catastrophic events.
Jaclyn
Emergency Room Geriatric Specialist
“A few years ago after my grandmother had fallen several times and was still living on her own we invested in Lifeline to ease our minds and hers. Lifeline makes us, as a family, feel safe and confident that our loved ones are always looked out for.”
Tamara Horton
Caregiver
"I’ve been a subscriber for a couple of years and it blows me away when people say they don’t need this service. Take it from me, you never know when you’ll need help. If and when you do need it, it’s great to have Lifeline.”
Lucy D.
Subscriber
"We have probably used Lifeline over the past year countless times and I have to say without fail Lifeline has been there for us in a very professional manner thus given me and my parents the confidence to go about our daily routines with without worry.”
Rod Murphy
Caregiver
Keeping seniors active with Lifeline’s mobile medical alert system
Ruth has been a Lifeline subscriber for over 14 years, finding confidence and security with her Lifeline button service. As an active senior who volunteers, walks her dog, and runs errands, Ruth opted for our mobile medical alert service for peace of mind outside the house.
- Mobile medical alert service includes GPS and fall detection.
- Provides 24/7 protection from our Canada-based response centre.
- Ensures safety for seniors on the go, the most trusted service in the industry.